[Excerpt and supplemental materials for] Critical conversations in healthcare (3rd ed.)

Other Titles

Chapter 1: The Importance of Effective Communication in Healthcare

Abstract

This item record pertains to an excerpt from Critical Conversations in Healthcare, 3rd Edition, which is provided free of charge by the publisher.

About this book:

To purchase the entire book from the publisher click here.

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Files

Description

This item record contains the following file attachments: Chapter 1 and author bios.

Authors

Cheri Clancy

Author Details

Cheri Clancy, MSN, MS, RN, NEA-BC, CPXP, is the founder of Cheri Clancy & Associates, LLC, a coaching and training firm that uses hard sciences as a catalyst for soft-skill leadership development. In addition to presenting, coaching, and consulting, Clancy also leads the client experience department at Bayada Home Health Agency.

Sigma Membership

Non-member

Type

Book Chapter

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

Nursing, Verbal and nonverbal communication, Mindful conversations, Scripting techniques, Emotional intelligence, Healthy work environment, Organizational culture, Healthcare quality

Recommended Citation

Clancy, Cheri, "[Excerpt and supplemental materials for] Critical conversations in healthcare (3rd ed.)" (2024). Sigma Publications: Book Excerpts. 20.
https://www.sigmarepository.org/book_excerpts/20

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Professionally Edited Material

Acquisition

Publisher-submission

Date of Issue

2024

Full Text of Presentation

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