Other Titles
Clinical Session: Collaborative strategies to improve the workplace
Abstract
Session presented on Sunday, April 14, 2013:
This study was conducted to assess a model of civility proposed by the concepts proposed by Kathleen Bartholomew. The model was tested in three service lines at the University of Pennsylvania hospital, including Women's Services, Periop, and Emergency Services. Civility is characterized by a culture of respect among a team that automatically polices itself to inhibit and extinguish any single act of cruelty, slight, or diminishment of another. Civility was assessed using the 87-item Civility Assessment which is based on the concepts of civility proposed by Kathleen Bartholomew. The Civility Assessment examines the 17 concepts that comprise the construct of Civility.
Sigma Membership
Zeta
Lead Author Affiliation
University of Pennsylvania Health System, Philadephia, Pennsylvania, USA
Type
Presentation
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Civility, Acute Care
Recommended Citation
Papa, Ann Marie; Nelson, John W.; and Bartholomew, Kathleen, "Testing a model of civility in three service lines of acute care" (2013). Creating Healthy Work Environments Event Materials. 18.
https://www.sigmarepository.org/chwe/2013/presentations_2013/18
Conference Name
Creating Healthy Work Environments 2013
Conference Host
Sigma Theta Tau International
Conference Location
Indianapolis, Indiana, USA
Conference Year
2013
Rights Holder
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Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Testing a model of civility in three service lines of acute care
Indianapolis, Indiana, USA
Session presented on Sunday, April 14, 2013:
This study was conducted to assess a model of civility proposed by the concepts proposed by Kathleen Bartholomew. The model was tested in three service lines at the University of Pennsylvania hospital, including Women's Services, Periop, and Emergency Services. Civility is characterized by a culture of respect among a team that automatically polices itself to inhibit and extinguish any single act of cruelty, slight, or diminishment of another. Civility was assessed using the 87-item Civility Assessment which is based on the concepts of civility proposed by Kathleen Bartholomew. The Civility Assessment examines the 17 concepts that comprise the construct of Civility.