Other Titles

Clinical Session: Communication strategies for improving patient outcomes

Abstract

Session presented on Sunday, April 14, 2013:

Purpose/Research Questions/Aims: The purpose of this research study was to determine the relationship between healthy work environments, patient outcomes and nurse turnover in the PICU.

Rationale/Background Information/Conceptual Framework: Medical errors cost the United States over $50 billion annually. Researchers have found that there is a relationship between the nurses' work environments and medical errors. The Joint Commission stated that communication failures are the leading cause of harm to patients in hospitals today. With an estimated shortage of 400,000 nurses identified in the year 2020, nurse leaders need to improve the work environment.

Methods: The study design was descriptive cross-sectional. Nurses from ten PICUs completed the Practice Environment Scale of the Nursing Work Index (PES-NWI), the Communication section of the ICU Nurse-Physician Questionnaire and a demographic questionnaire. In addition to the nurses completing the questionnaires, data was obtained from the hospitals regarding nurse turnover, central line infections, ventilator associated pneumonia, risk adjusted length of stay and risk adjusted mortality. A minimum of 415 nurses from ten PICUs completed the survey. Statistical analysis was done using SPSS 17.0. Statistical tests run included multiple regression, t-tests (two-tailed) and one way analysis of variance (ANOVA). The significance level was set at .05 for this study.

Results: There was an inverse relationship (p<.05) between central line infections, risk adjusted length of stay and risk adjusted outcomes and communication as well as collaboration. There was a significant relationship (p<.05) between leadership and nurses intent to leave their jobs.

Conclusions and Implications: Nurse leaders need to use research-based interventions to improve the work environments. A better understanding of the relationship between communication, collaboration and the extent that nurse leadership contributes to a healthy work environment and quality patient outcomes will add to the research demonstrating the importance of nurses and excellent nursing care on patient outcomes.

Author Details

Nancy T. Blake, PhD

Sigma Membership

Gamma Tau at-Large

Lead Author Affiliation

Children's Hospital Los Angeles, Los Angeles, California, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Nurse Outcomes, Healthy Work Environments, Patient Outcomes

Conference Name

Creating Healthy Work Environments 2013

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2013

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Additional Files

download (1949 kB)

Share

COinS
 

Influence of healthy work environments on PICU patient and nurse outcomes

Indianapolis, Indiana, USA

Session presented on Sunday, April 14, 2013:

Purpose/Research Questions/Aims: The purpose of this research study was to determine the relationship between healthy work environments, patient outcomes and nurse turnover in the PICU.

Rationale/Background Information/Conceptual Framework: Medical errors cost the United States over $50 billion annually. Researchers have found that there is a relationship between the nurses' work environments and medical errors. The Joint Commission stated that communication failures are the leading cause of harm to patients in hospitals today. With an estimated shortage of 400,000 nurses identified in the year 2020, nurse leaders need to improve the work environment.

Methods: The study design was descriptive cross-sectional. Nurses from ten PICUs completed the Practice Environment Scale of the Nursing Work Index (PES-NWI), the Communication section of the ICU Nurse-Physician Questionnaire and a demographic questionnaire. In addition to the nurses completing the questionnaires, data was obtained from the hospitals regarding nurse turnover, central line infections, ventilator associated pneumonia, risk adjusted length of stay and risk adjusted mortality. A minimum of 415 nurses from ten PICUs completed the survey. Statistical analysis was done using SPSS 17.0. Statistical tests run included multiple regression, t-tests (two-tailed) and one way analysis of variance (ANOVA). The significance level was set at .05 for this study.

Results: There was an inverse relationship (p<.05) between central line infections, risk adjusted length of stay and risk adjusted outcomes and communication as well as collaboration. There was a significant relationship (p<.05) between leadership and nurses intent to leave their jobs.

Conclusions and Implications: Nurse leaders need to use research-based interventions to improve the work environments. A better understanding of the relationship between communication, collaboration and the extent that nurse leadership contributes to a healthy work environment and quality patient outcomes will add to the research demonstrating the importance of nurses and excellent nursing care on patient outcomes.