Abstract

Session presented on Saturday, March 18, 2017: Abstract: In a profession where it is crucial to be engaged, nurses may be the least engaged of all healthcare providers. As reflected in the research reviewed for this project, patients cared for by engaged nurses have better outcomes in their care. As nursing leaders it is critical to understand what factors foster nursing engagement and how we can create the work atmosphere needed for nurses to achieve and maintain high levels of engagement in their workplace. To better understand the basic factors that help facilitate a healthy work environment for nurses, the Maslow Hierarchy of Inborn needs was paired with a corresponding Maslow Triangle of employee needs to investigate the effects of evidence-based workshops on levels of nursing engagement. This quality improvement project was conducted in a large academic medical center that has 850-beds and a Level I Trauma Center in its third Magnet designation status. The two top rated engagement challenges in the unit were identified through the National Database of Nursing Quality Indicators (NDNQI) survey. Selected staff development workshops were conducted along with the utilization of the evidence based Press-Ganey Action Planning Tips Guide (Toolkit) which targeted specific engagement challenges. 32 nurses participated in this project. The effectiveness of the project and its impact on nursing engagement was measured by comparing responses pre- and post-workshops using Utrecht Work Engagement Survey (UWES). In addition the Practice Environment Scale of the Nursing Work Index (PES-NWI) was given post implementation of the project. Increases in vigor, dedication and absorption were measured and observed across all of the engagement benchmarks evaluated. Limiting factors included length of time project was in place and study size. As part of Magnet status, nursing satisfaction/engagement is required to be measured and maintained at a high level and this project supports that it is a potentially modifiable construct. Learning Objectives: The learner will be able to discuss how education/collaboration sessions with primary physicians and nurses will provide the opportunities to establish professional collaborative relationships. The learner will identify skills used in Crucial Conversations. The learner will integrate the Maslow Hierarchy of Inborn needs with corresponding Maslow Triangle of employee needs.

Author Details

Allison Kathleen Peters, RN, CNOR, NEC

Sigma Membership

Alpha Theta

Type

Poster

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Engagement, Authentic Leadership, Collaboration

Conference Name

Creating Healthy Work Environments 2017

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2017

Rights Holder

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All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Additional Files

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Finding Resolutions to Common Core Challenges in Nursing Engagement

Indianapolis, Indiana, USA

Session presented on Saturday, March 18, 2017: Abstract: In a profession where it is crucial to be engaged, nurses may be the least engaged of all healthcare providers. As reflected in the research reviewed for this project, patients cared for by engaged nurses have better outcomes in their care. As nursing leaders it is critical to understand what factors foster nursing engagement and how we can create the work atmosphere needed for nurses to achieve and maintain high levels of engagement in their workplace. To better understand the basic factors that help facilitate a healthy work environment for nurses, the Maslow Hierarchy of Inborn needs was paired with a corresponding Maslow Triangle of employee needs to investigate the effects of evidence-based workshops on levels of nursing engagement. This quality improvement project was conducted in a large academic medical center that has 850-beds and a Level I Trauma Center in its third Magnet designation status. The two top rated engagement challenges in the unit were identified through the National Database of Nursing Quality Indicators (NDNQI) survey. Selected staff development workshops were conducted along with the utilization of the evidence based Press-Ganey Action Planning Tips Guide (Toolkit) which targeted specific engagement challenges. 32 nurses participated in this project. The effectiveness of the project and its impact on nursing engagement was measured by comparing responses pre- and post-workshops using Utrecht Work Engagement Survey (UWES). In addition the Practice Environment Scale of the Nursing Work Index (PES-NWI) was given post implementation of the project. Increases in vigor, dedication and absorption were measured and observed across all of the engagement benchmarks evaluated. Limiting factors included length of time project was in place and study size. As part of Magnet status, nursing satisfaction/engagement is required to be measured and maintained at a high level and this project supports that it is a potentially modifiable construct. Learning Objectives: The learner will be able to discuss how education/collaboration sessions with primary physicians and nurses will provide the opportunities to establish professional collaborative relationships. The learner will identify skills used in Crucial Conversations. The learner will integrate the Maslow Hierarchy of Inborn needs with corresponding Maslow Triangle of employee needs.