Abstract

The project used strategies (trigger videos and scripting) to promote skilled communication in student nurses' management of difficult conversations (incivility, delegation, performance issues, and hand-off reports) in the workplace. Practice with student-recorded cell phone videos and scripted responses to trigger videos build students' resilience and self-efficacy fostering healthy work environments.

Author Details

Dawn M. Drahnak, DNP, RN, CCNS, CCRN, Nursing, University of Pittsburgh School of Nursing, Pitt-Johnstown, Johnstown, Pennsylvania, USA; Lucille A. Sowko, PhD, University of Pittsburgh School of Nursing, Pittsburgh, Pennsylvania, USA; Laura A. Fennimore, DNP, Acute and Tertiary Care, University of Pittsburgh, Pittsburgh, Pennsylvania, USA

Sigma Membership

Eta

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Scripting, Skilled Communication, Trigger Videos

Conference Name

Creating Healthy Work Environments 2019

Conference Host

Sigma Theta Tau International

Conference Location

New Orleans, Louisiana, USA

Conference Year

2019

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

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Teaching Workplace Interprofessional Communication Effectively in Undergraduate Nursing Students

New Orleans, Louisiana, USA

The project used strategies (trigger videos and scripting) to promote skilled communication in student nurses' management of difficult conversations (incivility, delegation, performance issues, and hand-off reports) in the workplace. Practice with student-recorded cell phone videos and scripted responses to trigger videos build students' resilience and self-efficacy fostering healthy work environments.