Abstract
A performance innovation project was conducted within a tertiary care medical center's pre-surgical testing center in order to achieve multidisciplinary success as measured in improved patient flow processes. The project successfully applied the concepts of cultural synergy, change management and transparent communication to achieve collaborative goals.
Sigma Membership
Pi at-Large
Type
Presentation
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Change, Communication, Cultural Synergy
Recommended Citation
Fortuno, Maridulce Belen Santos, "The Role of Cultural Synergy, Change, and Communication in Achieving Success in Patient Flow Processes" (2019). Creating Healthy Work Environments Event Materials. 43.
https://www.sigmarepository.org/chwe/2019/presentations_2019/43
Conference Name
Creating Healthy Work Environments 2019
Conference Host
Sigma Theta Tau International
Conference Location
New Orleans, Louisiana, USA
Conference Year
2019
Rights Holder
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Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
The Role of Cultural Synergy, Change, and Communication in Achieving Success in Patient Flow Processes
New Orleans, Louisiana, USA
A performance innovation project was conducted within a tertiary care medical center's pre-surgical testing center in order to achieve multidisciplinary success as measured in improved patient flow processes. The project successfully applied the concepts of cultural synergy, change management and transparent communication to achieve collaborative goals.