Abstract
The purpose of this study is to investigate the factors that contribute to the observed quality of customer care by student nurses and midwives during their clinical practice. Are student nurses and midwives adequately trained in customer care? What factors enable student nurses and midwives to practice good customer care?
Sigma Membership
Upsilon Tau
Lead Author Affiliation
St. Mary's Midwifery Training School Kalongo, Kampala, Uganda
Type
Poster
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Customer Care, Quality, Student Nurses and Midwives
Recommended Citation
Abwot, Carmel Sr. and Odong, Thomas, "Factors influencing customer care among nursing and midwifery students in selected PNFP schools in Uganda" (2021). Creating Healthy Work Environments Event Materials. 78.
https://www.sigmarepository.org/chwe/2021/posters_2021/78
Conference Name
Creating Healthy Work Environments 2021
Conference Host
Sigma Theta Tau International
Conference Location
Virtual Event
Conference Year
2021
Rights Holder
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All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Factors influencing customer care among nursing and midwifery students in selected PNFP schools in Uganda
Virtual Event
The purpose of this study is to investigate the factors that contribute to the observed quality of customer care by student nurses and midwives during their clinical practice. Are student nurses and midwives adequately trained in customer care? What factors enable student nurses and midwives to practice good customer care?