Abstract
Individually acquired caring behaviors through a structured educational program will influence a caring culture on a mixed acuity surgical unit, with a positive impact on patient satisfaction.
Notes
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Video Length: 8 minutes, 20 seconds
Sigma Membership
Alpha Phi
Lead Author Affiliation
Lenox Hill Hospital, New York, New York, USA
Type
Presentation
Format Type
Text-based Document, Video Recording
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Caring, Humanism, Patient and Staff Satisfaction
Recommended Citation
O'Flaherty, Deirdre; Lewis-Holman, Seon; Mallin, Sarah; Glennon, Peter; and Macyk, Irene, "The impact of an educational intervention on patient satisfaction on a mixed acuity surgical unit" (2021). Creating Healthy Work Environments Event Materials. 110.
https://www.sigmarepository.org/chwe/2021/presentations_2021/110
Conference Name
Creating Healthy Work Environments 2021
Conference Host
Sigma Theta Tau International
Conference Location
Virtual Event
Conference Year
2021
Rights Holder
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Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
The impact of an educational intervention on patient satisfaction on a mixed acuity surgical unit
Virtual Event
Individually acquired caring behaviors through a structured educational program will influence a caring culture on a mixed acuity surgical unit, with a positive impact on patient satisfaction.