Abstract

Job satisfaction is a sense of fulfillment and pride felt by nurses who enjoy their work and do it well. Job dissatisfaction has been an ongoing issue in nursing for decades. The purpose of this study was to describe the correlation between an individual's level of self- efficacy and degree of job satisfaction and patient satisfaction, while investigating additional contributing factors to job satisfaction. Barbara Resnick's middle range theory of self-efficacy served as the conceptual framework. The study was a mixed, non-experimental, descriptive, correlational design. The general self-efficacy scale (GSE) measured self-efficacy and the Practice Environment Scale of the Nursing Work Index (PES-NWI) was used to measure nurses' job satisfaction. A convenience sampling of fourteen registered nurses, as well as Press Ganey patient satisfaction scores from the unit of study had been obtained. The goal of this research study was to investigate the healthy characteristics of this unit in order to provide other units with a model to follow. No significant relationship was found between general self-efficacy and job satisfaction. Although a positive relationship could not be established, it was inferred from the GSE scores, the PES-NWI scores, Press Ganey patient satisfaction results, combined with positive responses from the open-ended question.

Description

41st Biennial Convention - 29 October-2 November 2011. Theme: People and Knowledge: Connecting for Global Health. Held at the Gaylord Texan Resort & Convention Center.

Author Details

Siobhan D. Kobal, BS; Rebekah J. Nottingham, BSN, RNC

Sigma Membership

Unknown

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Patient Satisfaction, Job Satisfaction, Self Efficacy

Conference Name

41st Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Grapevine, Texas, USA

Conference Year

2011

Rights Holder

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Acquisition

Proxy-submission

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Self efficacy help nurses and patients gain more satisfaction

Grapevine, Texas, USA

Job satisfaction is a sense of fulfillment and pride felt by nurses who enjoy their work and do it well. Job dissatisfaction has been an ongoing issue in nursing for decades. The purpose of this study was to describe the correlation between an individual's level of self- efficacy and degree of job satisfaction and patient satisfaction, while investigating additional contributing factors to job satisfaction. Barbara Resnick's middle range theory of self-efficacy served as the conceptual framework. The study was a mixed, non-experimental, descriptive, correlational design. The general self-efficacy scale (GSE) measured self-efficacy and the Practice Environment Scale of the Nursing Work Index (PES-NWI) was used to measure nurses' job satisfaction. A convenience sampling of fourteen registered nurses, as well as Press Ganey patient satisfaction scores from the unit of study had been obtained. The goal of this research study was to investigate the healthy characteristics of this unit in order to provide other units with a model to follow. No significant relationship was found between general self-efficacy and job satisfaction. Although a positive relationship could not be established, it was inferred from the GSE scores, the PES-NWI scores, Press Ganey patient satisfaction results, combined with positive responses from the open-ended question.