Abstract

Session presented on Monday, November 9, 2015 and Tuesday, November 10, 2015:

Patient transitions between healthcare agencies are fragmented, often creating a gap in services, medical errors, and unnecessary repeated hospitalizations. To manage and improve transitions of care, Palomar Health (PH) developed an innovative comprehensive community-based plan, the Community-Based Care Transition Program (CCTP), with the nurse in the role of the healthcare coach. Researchers at California State University San Marcos, School of Nursing partnered with healthcare leaders from PH to research satisfaction with the healthcare coach role in the program. The research methodology is a cross sectional design. Survey data regarding healthcare coach role evaluation will be collected from inpatient staff nurses, home healthcare nurses, case managers, physicians, and healthcare coaches. Research findings will describe challenges and benefits of the healthcare coach role. The presentation will focus on research on this innovative program and future recommendations for the healthcare coach role.

Description

43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.

Author Details

Pamela Kohlbry, RN, CNL; JoAnn Daugherty, RN, CNL; Ingrid Douglas, BSN; Joy A. Gorzeman, RN, NEA-BC; Joseph A. Parker, RN, CNL; Marcy L. Adelman, RN, PHN, CCM, ACM

Sigma Membership

Phi Theta

Type

Poster

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Transitions of Care, Healthcare Coach, Nursing Research

Conference Name

43rd Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Las Vegas, Nevada, USA

Conference Year

2015

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

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The healthcare coach role and its impact on healthcare at Palomar Health

Las Vegas, Nevada, USA

Session presented on Monday, November 9, 2015 and Tuesday, November 10, 2015:

Patient transitions between healthcare agencies are fragmented, often creating a gap in services, medical errors, and unnecessary repeated hospitalizations. To manage and improve transitions of care, Palomar Health (PH) developed an innovative comprehensive community-based plan, the Community-Based Care Transition Program (CCTP), with the nurse in the role of the healthcare coach. Researchers at California State University San Marcos, School of Nursing partnered with healthcare leaders from PH to research satisfaction with the healthcare coach role in the program. The research methodology is a cross sectional design. Survey data regarding healthcare coach role evaluation will be collected from inpatient staff nurses, home healthcare nurses, case managers, physicians, and healthcare coaches. Research findings will describe challenges and benefits of the healthcare coach role. The presentation will focus on research on this innovative program and future recommendations for the healthcare coach role.