Abstract

Session presented on Saturday, November 7, 2015 and Sunday, November 8, 2015:

Patient safety is a priority worldwide and the effectiveness of health systems in different countries is being reconsidered (WHO, 2010). The aim is to prevent patient injury as a result of the care provided or omitted by health personnel. In this care process all health professionals are involved; however, nursing stands out because of its close and continuous contact with patients (Kalisch, Landstrom & Hinshaw, 2009). Therefore, nursing administrators face the challenge of ensuring that their staff, in the different health institutions, both public and private, provides quality care and safety. It is essential that nursing staff perform all care activities that their assigned patients need to achieve quality and safety; when activities are not performed this is called missed nursing care or errors of omission (Kalisch, 2006; Kalish, Tschannen & Lee, 2012), which favors the presence of harm to the patient, and increases costs and hospital stay (Ausserhofer, Zander, Busse, Schubert, De Geest, Rafferty et al. 2014). The theoretical basis of this study is the missed nursing care model (Kalisch, 2006), where the different types of nursing that are missed or omitted during care are identified; likewise, organizational factors that contribute to missed care are presented. The most common are attributed to human resources, material resources, and communication (Ball, Murrells, Rafferty, Morrow & Griffiths, 2014). Therefore, this study aims to determine missed nursing care and their contributing factors from the perception of nurses and patient in two health institutions: one public and one private. This study contributes to nursing knowledge, mainly because it includes the perception of the patient and the nursing staff, who are the main individuals involved in care. These results will provide a basis for nursing administrators to design and implement effective strategies that improve the quality and safety of care.

Description

43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.

Author Details

Maria Guadalupe Moreno Monsivais; Ma. Guadalupe Interial Guzman, MCE; Sofia Cheverria Rivera, MAAE; Leticia Vazquez Arreola

Sigma Membership

Non-member

Type

Poster

Format Type

Text-based Document

Study Design/Type

Descriptive/Correlational

Research Approach

N/A

Keywords:

Nursing, Patient Safety, Patient Care

Conference Name

43rd Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Las Vegas, Nevada, USA

Conference Year

2015

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Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

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Missed nursing care in hospitalized patients in two health institutions

Las Vegas, Nevada, USA

Session presented on Saturday, November 7, 2015 and Sunday, November 8, 2015:

Patient safety is a priority worldwide and the effectiveness of health systems in different countries is being reconsidered (WHO, 2010). The aim is to prevent patient injury as a result of the care provided or omitted by health personnel. In this care process all health professionals are involved; however, nursing stands out because of its close and continuous contact with patients (Kalisch, Landstrom & Hinshaw, 2009). Therefore, nursing administrators face the challenge of ensuring that their staff, in the different health institutions, both public and private, provides quality care and safety. It is essential that nursing staff perform all care activities that their assigned patients need to achieve quality and safety; when activities are not performed this is called missed nursing care or errors of omission (Kalisch, 2006; Kalish, Tschannen & Lee, 2012), which favors the presence of harm to the patient, and increases costs and hospital stay (Ausserhofer, Zander, Busse, Schubert, De Geest, Rafferty et al. 2014). The theoretical basis of this study is the missed nursing care model (Kalisch, 2006), where the different types of nursing that are missed or omitted during care are identified; likewise, organizational factors that contribute to missed care are presented. The most common are attributed to human resources, material resources, and communication (Ball, Murrells, Rafferty, Morrow & Griffiths, 2014). Therefore, this study aims to determine missed nursing care and their contributing factors from the perception of nurses and patient in two health institutions: one public and one private. This study contributes to nursing knowledge, mainly because it includes the perception of the patient and the nursing staff, who are the main individuals involved in care. These results will provide a basis for nursing administrators to design and implement effective strategies that improve the quality and safety of care.