Other Titles
Person and family-centered care in a global context [Symposium]
Abstract
Session presented on Tuesday, November 10, 2015:
The role of the leader in promoting person and family centered care is to create the systems, processes and structures for providing care that fully engages the person and family in the design, implementation and evaluation of health care. In addition to the above responsibilities, the Joint Commission (2009, p.3) notes: "it is the leaders who establish the organization's culture through their words, expectations for action, and behavior - a culture that values high-quality, safe patient care, responsible use of resources, community service, and ethical behavior; or a culture in which these goals are not valued." This responsibility may be one of the most important for leaders to undertake and yet it can be the most difficult. It requires unwavering commitment, redirection of resources, massive cultural change and a relentless reinforcement of the message. This session will highlight some of these challenges, review a model for building the case for pursuing this course of action and securing organizational commitment, and offer several concrete strategies for creating environments that are person and family centered. Additional benefits of this work, if done well, is that it also can result in increased staff satisfaction and engagement and reduced costs.
Sigma Membership
Xi
Type
Presentation
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Patient Activation, Patient and Family Centered Care, Patient Engagement
Recommended Citation
Barnsteiner, Jane H., "The leader's role in assuring person and family centered care" (2016). Convention. 402.
https://www.sigmarepository.org/convention/2015/presentations_2015/402
Conference Name
43rd Biennial Convention
Conference Host
Sigma Theta Tau International
Conference Location
Las Vegas, Nevada, USA
Conference Year
2015
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Acquisition
Proxy-submission
The leader's role in assuring person and family centered care
Las Vegas, Nevada, USA
Session presented on Tuesday, November 10, 2015:
The role of the leader in promoting person and family centered care is to create the systems, processes and structures for providing care that fully engages the person and family in the design, implementation and evaluation of health care. In addition to the above responsibilities, the Joint Commission (2009, p.3) notes: "it is the leaders who establish the organization's culture through their words, expectations for action, and behavior - a culture that values high-quality, safe patient care, responsible use of resources, community service, and ethical behavior; or a culture in which these goals are not valued." This responsibility may be one of the most important for leaders to undertake and yet it can be the most difficult. It requires unwavering commitment, redirection of resources, massive cultural change and a relentless reinforcement of the message. This session will highlight some of these challenges, review a model for building the case for pursuing this course of action and securing organizational commitment, and offer several concrete strategies for creating environments that are person and family centered. Additional benefits of this work, if done well, is that it also can result in increased staff satisfaction and engagement and reduced costs.
Description
43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.`