Secondary emotional labor: Supervisor support vs. non-support of the emotional labor of hospice nurses

Other Titles

Health of the nursing workforce

Abstract

We present two dynamics among nurses and supervisors in Hospice Interdisciplinary Group Meetings: Supervisors encouraging nurses to process their emotional labor with patients and in contrast, supervisors suppressing these attempts and imposing what we describe as secondary emotional labor. We discuss implications of these dynamics for nurses, patients and organizations.

Description

44th Biennial Convention 2017 Theme: Influence Through Action: Advancing Global Health, Nursing, and Midwifery.

Authors

Barbara DiCicco-Bloom
Benjamin DiCicco-Bloom

Author Details

Barbara DiCicco-Bloom, PhD, MA, BS, RN, Department of Nursing, School of Health Sciences, College of Staten Island, City University of New York, Staten Island, New York, USA; Benjamin DiCicco-Bloom, PhD, Department of Sociology, Franklin & Marshall College, Lancaster, Pennsylvania, USA

Sigma Membership

Mu Upsilon

Lead Author Affiliation

College of Staten Island, The City University of New York, Staten Island, New York, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Emotional Labor, Hospice Care, Nursing Workplace

Recommended Citation

DiCicco-Bloom, Barbara and DiCicco-Bloom, Benjamin, "Secondary emotional labor: Supervisor support vs. non-support of the emotional labor of hospice nurses" (2017). Convention. 459.
https://www.sigmarepository.org/convention/2017/presentations_2017/459

Conference Name

44th Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2017

Rights Holder

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Acquisition

Proxy-submission