Abstract

A poster presentation will present translational research evidence that shows how an innovative medication education program (MED-KUP) can improve HCAHPS patient satisfaction scores and significantly improve inpatient understanding of their medications using the teach-back method.

Description

45th Biennial Convention 2019 Theme: Connect. Collaborate. Catalyze.

Authors

Donna Koestler

Author Details

Donna Koestler, DNP, EdD - Robert E. Smith School of Nursing, Delta State University, Lake Village, AR, USA

Sigma Membership

Pi at-Large

Lead Author Affiliation

Delta State University, Cleveland, Mississippi, USA

Type

Poster

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Hospital Consumer Assessment of Healthcare Providers and Systems, HCAHPS, Teach-Back, Teach-Back Communication, Transforming Care at the Bedside Framework

Conference Name

45th Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Washington, DC, USA

Conference Year

2019

Rights Holder

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All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Acquisition

Proxy-submission

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Improving inpatient satisfaction with better medication communication using the transforming care at the bedside framework

Washington, DC, USA

A poster presentation will present translational research evidence that shows how an innovative medication education program (MED-KUP) can improve HCAHPS patient satisfaction scores and significantly improve inpatient understanding of their medications using the teach-back method.