Abstract

The purpose of this program was to develop a quality improvement educational module designed to increase the awareness of incivility in the workplace and train the participants to respond to incivility using cognitive rehearsal. The Nursing Incivility Scale was used to measure pre and post program levels of incivility.

Description

45th Biennial Convention 2019 Theme: Connect. Collaborate. Catalyze.

Author Details

Catherine C. Razzi, MSN, Frances M. Maguire School of Nursing and Health Professions, Gwynedd Mercy University, Gwynedd Valley, Pennsylvania, USA; Ann L. Bianchi, PhD, RN, College of Nursing, The University of Alabama in Huntsville, Huntsville, Alabama, USA; Kimberly A. Carson, MSN, Nursing Administration, Doylestown Hospital, Doylestown, Pennsylvania, USA; Kristen Herrin, DNP, University of Alabama College of Nursing, UAH, Huntsville, Alabama, USA

Sigma Membership

Iota Kappa

Lead Author Affiliation

Gwynedd Mercy University, Gwynedd Valley, Pennsylvania, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Cognitive Rehearsal, Nursing Incivility, Nursing Incivility Scale

Conference Name

45th Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Washington, DC, USA

Conference Year

2019

Rights Holder

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Acquisition

Proxy-submission

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Implementing a cognitive rehearsal program to combat nursing incivility

Washington, DC, USA

The purpose of this program was to develop a quality improvement educational module designed to increase the awareness of incivility in the workplace and train the participants to respond to incivility using cognitive rehearsal. The Nursing Incivility Scale was used to measure pre and post program levels of incivility.