COVID-19 Resource: Communication tips for nurses supporting seriously ill patients, families, and communities during the Coronavirus

Abstract

Are you struggling with what to say to patients and families who are struggling with fears associated with the virus? This webinar is intended for all nurses, across all clinical settings. The webinar offers tips and communication skills that will help nurses lead the way in providing quality, compassionate care for those seriously ill with COVID-19 and their families Objectives:

  1. Discuss the role of primary palliative care communication techniques to respond to the fears and concerns of patients and families during the COVID-19 pandemic.
  2. Describe three essential communication skills needed to support patients, families, communities, and colleagues during the coronavirus crisis.
  3. Develop your own toolbox of words and phrases that will help you, the nurse, respond to questions that patients who are seriously ill and their families have as a result of the coronavirus crisis

Resource link: ELNEC Support for Nurses During COVID-19

Notes

All rights reserved by author and publisher

This item record contains an embedded video.

This item record represents a recording of a live webinar held at a previous date. Any references to audience participation, login codes, etc. are no longer applicable.

Video Length: 1 hour, 11 minutes, 27 seconds

Author Details

Polly Mazanec, PhD, AOCN, ACHPN, FPCN, FAAN, is a Research Associate Professor at FPB School of Nursing, CWRU, and the project director for ELNEC Undergraduate and Graduate Education in primary palliative care. She has taught palliative care nationally and internationally and has published widely on care of patients with serious illness and their families, cultural considerations in palliative care and self-care for nurses.

Sigma Membership

Alpha Mu

Lead Author Affiliation

Case Western Reserve University, Cleveland, Ohio, USA

Type

Educational Material-Public Health

Format Type

Text-based Document, Video Recording

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

COVID-19, Communication Skills, Nurse Role, Palliative Care

Publisher

Sigma Theta Tau International

Version

Publisher's Version

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Video/Audio Streaming

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Educational Material, None: Reputation-based Submission

Acquisition

Publisher-submission

Date of Issue

2020-03-27

Full Text of Presentation

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