Abstract

Workplace mistreatment (bullying, horizontal violence, and incivility) has been shown to impact nurses' work satisfaction, job turnover, and physical and mental health. However, there are limited studies that examine its effect on patient outcomes. A correlational descriptive study of 79 acute care nurses was used to test a social justice model for examining the relationship between workplace mistreatment, quantified as threats to dimensions of nurses' well-being (health, personal security, reasoning, respect, attachment, and self-determination), and nurses' ability to provide quality patient care. In addition, this study considered the moderating effect of caring work environment among co-workers on nurses' ability to provide quality patient care in the face of workplace mistreatment. Stories of workplace mistreatment were collected anonymously and analyzed for alignment with threats to six dimensions of well-being. Ability to provide patient care was measured using the Healthcare Productivity Survey and a caring work environment was measured via the Culture of Companionate Love scale.

Description

The author still retains copyright.

Author Details

Christine M. Moffa, PhD, RN

Sigma Membership

Iota Xi at-Large

Type

Dissertation

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Mixed/Multi Method Research

Keywords:

Workplace Mistreatment, Well-being, Patient Care

Advisor

Patricia Liehr

Second Advisor

Joy Longo

Third Advisor

Steven Caudill

Degree

PhD

Degree Grantor

Florida Atlantic University

Degree Year

2017

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2018-03-22

Full Text of Presentation

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