Abstract
The objective of this research was to identify the relationship between preadmission patient characteristics and patient satisfaction with nursing care. The two characteristics studied were perceived quality of life and expectations of nursing care. Nurses need to understand the phenomena of satisfaction as a key indicator of patients' evaluation of nursing care quality. Unfortunately, research on theories of satisfaction has not yet explained the determinants to enable predictive modeling. Patient satisfaction with care has been linked to characteristics of the patients, clinicians, and facilities. A prospective correlational design was used to study relationships among the variables. A qualitative approach was used to study patients' perspectives of hospital experience. The hypotheses were: 1--There will be a direct relationship between patients' perceived quality of life and their level of satisfaction with nursing care. 2--There will be a direct relationship between patients' expectations of nursing care and their level of satisfaction with nursing care. 3--Patients' perceived quality of life and expectations of care will be predictive of satisfaction with nursing care.
Sigma Membership
Epsilon Chi
Type
Dissertation
Format Type
Text-based Document
Study Design/Type
Descriptive/Correlational
Research Approach
Mixed/Multi Method Research
Keywords:
Patient Care, Patient Characteristics, Attitude to Care
Advisor
Mary Jean Flaherty
Degree
Doctoral-Other
Degree Grantor
The Catholic University of America
Degree Year
1998
Recommended Citation
Kercher, Lois L., "The relationship between patients' perceived quality of life, expectations of nursing care, and level of satisfaction with nursing care" (2020). Dissertations. 1191.
https://www.sigmarepository.org/dissertations/1191
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
None: Degree-based Submission
Acquisition
Proxy-submission
Date of Issue
2020-06-26
Full Text of Presentation
wf_yes
Description
This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 9828837; ProQuest document ID: 304426869. The author still retains copyright.