Abstract

Background: Nursing incivility is a problem for the profession of nursing and interferes with the establishment of a culture of safety, placing patient safety at risk. Elements associated with incivility, Jean Watson's nursing Theory of Caring, and transformational leadership contributed to the project's theoretical framework. The aim of this DNP project was to increase the knowledge of nurses regarding incivility, improve respectful communication, and provide support to enforce the expectation of a culture of safety

Methods: A survey of the modified culture of safety (MCSS) with intent to stay and the nursing incivility scale (NIS) was administered prior to a one-hour educational intervention and within 30 days. An incivility policy was created to address uncivil behavior outlining procedure if necessary.

Results: Paired samples t-tests were conducted on data gathered from 52 participant surveys. Five of 12 subscales showed a statistically significant difference suggesting an increased awareness of incivility from the educational intervention.

Conclusion: As organizations strive for a culture of safety for the work environment, the matter of incivility must be addressed. This project increased awareness of the existence of incivility in the project setting.

Authors

Gina M. Galosi

Author Details

Gina M. Galosi, DNP, MSN-ed, RNC, CNE

Sigma Membership

Unknown

Type

Dissertation

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Translational Research/Evidence-based Practice

Keywords:

Nurse Incivility, Bullying, Lateral Violence, Horizontal Violence

Advisor

Denise Zabriskie

Second Advisor

Judith Carrion

Third Advisor

Genevieve Turner

Degree

DNP

Degree Grantor

Touro University

Degree Year

2018

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2018-05-09

Full Text of Presentation

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