Abstract

Purpose: To translate the Jigsaw Method of Cooperative Learning into a strategy to improve collaboration in healthcare education through formal online discussions. The Jigsaw Method concept will be utilized to identify any enhancements in collaborative communication among healthcare professionals.

Significance: Communication failures lead to increased healthcare costs, patient care errors, and greater inefficiency in healthcare delivery. This project can improve collaborative communication that can help to eliminate these failures.

Design: The design is a mixed method, using quantitative and qualitative strategies for data collection and analysis.

Method: Online discussions were reformatted into constructive segments using the Jigsaw Technique and implemented to deliver an annual competency training over nine days. A standardize collaboration rubric was used to measure collaboration, with a pre and post testing to measure content retention, closed-ended survey and an open-ended questionnaire to measure perceptions of the participants.

Sample: The recruitment sample were eight behavioral healthcare professionals with master's degree in psychotherapy.

Results: The open-ended questionnaire had significant difference between the positive to negative themes with an 8:2 ratio. The post implementation survey percentages were 25% in the neutral category and 75% and higher in the agree and strongly agree categories. The pretest and posttest result were significant based on an alpha value of 0.05, t (7) = -3.87, p = .006, indicating the null hypothesis can be rejected.

Description

This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 28090824; ProQuest document ID: 2446028690. The author still retains copyright.

Author Details

Margaret P. Smallwood, DNP, MSN, RN

Sigma Membership

Chi Epsilon

Type

Dissertation

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Mixed/Multi Method Research

Keywords:

Collaboration, Communication, Healthcare, Jigsaw Method, Teambuilding

Advisor

Nora Hamilton

Second Advisor

Roi Dennis Cayetano

Degree

DNP

Degree Grantor

Regis College

Degree Year

2020

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2021-07-30

Full Text of Presentation

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