Abstract

Emotional intelligence and resilience are essential proficiencies critical for nurses to deliver safe and quality patient care. In the healthcare industry, nurses are exposed to numerous complex circumstances in demanding and high-stress environments. The quality of patient care a nurse can deliver depends on one's capacity to handle certain situations effectively. Emotional intelligence and resilience were potentially important variables in improving clinical practices and patient outcomes (Cleary et al., 2018). With the nursing shortage in the US, all nurses became necessary and required on the front lines of patient care during this time of dire need, regardless of their levels of education (Boyle 2021 ; Dykes & Chu, 2020; Gerdtz, 2020). According to research, healthcare professionals with high levels of emotional intelligence and resilience enhanced the standard of patient care, patient satisfaction, and clinical outcomes (Strickland et al., 2022). A survey was distributed to examine the difference between ADN and BSN nursing students' emotional intelligence and resilience scores. Specifically, emotional intelligence and resilience scores were collected from ADN and BSN nursing students to determine what differences existed between ADN and BSN students' emotional intelligence and resilience scores. The results revealed there was no statistical significance in emotional intelligence and resilience scores between ADN and BSN students. Nevertheless, the data from this study warrant reconsidering the push for BSN nurses, given the importance of emotional intelligence and resilience on nursing outcomes. In light of the nursing shortage, this reconsideration is especially critical.

Description

This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 30484631; ProQuest document ID: 2811463436. The author still retains copyright.

Authors

Natalie Board

Author Details

Natalie Board, EdD, MSN, RN

Sigma Membership

Theta Tau

Type

Dissertation

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Other

Keywords:

Nursing Students, Quality of Patient Care, Emotional Intelligence

Advisor

Karen Card

Second Advisor

Vassa Grichko

Third Advisor

June Larsen

Degree

Doctoral-Other

Degree Grantor

University of South Dakota

Degree Year

2023

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2024-05-17

Full Text of Presentation

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