Abstract

Registered nurses are at the frontline of the hospital admission and discharge process. Efficiency and collaboration during these processes are critical to the patient care experience and the promotion of safe, high quality care. The aim of this quality improvement initiative was to assess the satisfaction of patients and nurses during the admission and discharge processes as they are streamlined through the initiation of the admission and discharge nurse role. The findings in this report provide insight into the effectiveness and efficiency of such initiatives, highlighting an increase in the number of admissions and discharges and the time taken for completion, in addition to improved nurse satisfaction with the collaborative efforts of the initiative. Understanding the complex health care environment and the need for collaborative relationships among the intraprofessional nursing team is essential to the creation of quality initiatives that focus on the provision of safe and effective care.

Author Details

Kathryn Handy, DNP, MS, RN

Sigma Membership

Non-member

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

Quasi-Experimental Study, Other

Research Approach

Pilot/Exploratory Study

Keywords:

Admission Process, Discharge Process, Collaboration, Patient Satisfaction, Intraprofessional, Quality Improvement, Throughput

Advisor

Marylee Bressie

Second Advisor

Judith Treschuk

Third Advisor

Lil Banchero

Degree

DNP

Degree Grantor

Capella University

Degree Year

2016

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Self-submission

Date of Issue

2016-06-15

Full Text of Presentation

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