Abstract
Successful patient outcomes rely heavily on patient engagement, patient/family education, and promotion of self-management. Teach-back methodology offers the healthcare team a proven technique to determine learner's health literacy and true understanding of post-acute care needs. Based on supportive literature the following PICOT (problem, intervention, comparison, outcome, time) question was developed: For medical/surgical patients, can teach-back methodology utilized during teaching improve patient satisfaction as measured by transitional care HCAHPS scores over a 12-week period? The Iowa Model of Evidence-Based Practice (Iowa Model) was utilized to implement an evidence-based practice (EBP) intervention training nurses to use teach-back methodology for all education.
Sigma Membership
Non-member
Type
DNP Capstone Project
Format Type
Text-based Document
Study Design/Type
Literature Review
Research Approach
Translational Research/Evidence-based Practice
Keywords:
Health Literacy, Teach-Back Method, Hospital Consumer Assessment of Healthcare Providers and Systems
Advisor
John Schmidt
Second Advisor
Peggy O'Neil
Third Advisor
Catherine Suttle
Degree
DNP
Degree Grantor
Capella University
Degree Year
2017
Recommended Citation
Cronbaugh, Terri, "Teach-back and its impact on hospital consumer assessment of healthcare providers and systems (HCAHPS)" (2017). DNP and Student Works. 176.
https://www.sigmarepository.org/dnps/176
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
None: Degree-based Submission
Acquisition
Self-submission
Date of Issue
2017-04-18
Full Text of Presentation
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