Abstract
It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through an evaluation of the current state of rounding at a small community hospital, it was determined that patient and staff rounding lacked consistency and structure, as well as effective leader visibility. Thusly, patient and staff rounding by executive leadership was recognized to be a Quality Improvement (QI) initiative. The objective of this QI initiative was to ascertain the effect of purposeful executive leadership rounding on a medical-surgical unit and its correlation to patient safety as related to the incidence of in-patient falls and the patient's overall satisfaction with their hospital stay over a three-month period. Utilizing a quantitative approach based on verifiable observations and information, data was collected via a third-party vendor, as well as through the organization's in-house Quality department.
Sigma Membership
Non-member
Type
DNP Capstone Project
Format Type
Text-based Document
Study Design/Type
Observational
Research Approach
Quantitative Research
Keywords:
Leadership, Patient Satisfaction, Patient Safety, Quality Outcomes
Advisor
John Schmidt
Second Advisor
JoAnna Fairley
Third Advisor
Anne Lara
Degree
DNP
Degree Grantor
Capella University
Degree Year
2017
Recommended Citation
Butenewicz, Cathleen D., "Executive leadership rounding on staff and its effect on patient satisfaction and patient outcomes" (2017). DNP and Student Works. 203.
https://www.sigmarepository.org/dnps/203
Rights Holder
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All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
None: Degree-based Submission
Acquisition
Self-submission
Date of Issue
2017-04-17
Full Text of Presentation
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