Abstract

The goal of this quality improvement pilot project was to evaluate the effectiveness of a post discharge telephone program to decrease 30-day hospital readmissions for patients with heart failure at one acute care hospital in Ohio. The pilot project evaluated data collected on medication reconciliation, confirmed follow up appointment, a patient medication regime, and a patient's understanding of discharge instructions through the intervention of a post discharge phone call. Thirteen patients participated; one patient had a 30-day readmission to the hospital. The pilot demonstrated an impact to reducing readmissions in the high-risk population and identified opportunity to improve the care transition with scheduling outpatient follow up appointments and medication education prior to discharge. Consequently, recommendations were made to continue the program and to implement additional components of evidenced based practice related to improving the discharge process.

Author Details

Amy L. Donaldson, DNP

Sigma Membership

Non-member

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Pilot/Exploratory Study

Keywords:

Post Discharge Telephone Follow Up, Readmissions

Advisor

Manty, JoAnn

Second Advisor

Runewicz, Jo Ann

Third Advisor

Hollon, John

Degree

DNP

Degree Grantor

Capella University

Degree Year

2015

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Self-submission

Date of Issue

2015-06-16

Full Text of Presentation

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