Abstract

An All Employee Survey (AES) was conducted throughout a national healthcare facility across the country. As a result of the AES of 2013, it was found that employees at a healthcare facility located in California did not feel that there was civility or psychological safety in the work area.

In actions resulting from the national direction to improve workplace scores for psychological safety and civility among nursing staff as a result of the AES scores this project was developed. How does initiating an educational training project that would be ongoing improve civility and psychological safety in the workplace for staff, compared to staff continuing to feel unsafe and experience uncivil treatment from fellow staff members, affect improved satisfaction survey scores and employee work relationships, within one year?

Author Details

Michelle Y. Pinckney, DNP

Sigma Membership

Non-member

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

Translational Research/Evidence-based Practice

Keywords:

Civility, Psychological Safety, Mental Health

Advisor

JoAnn Manty

Second Advisor

Corrine L. Hatton

Degree

DNP

Degree Grantor

Capella University

Degree Year

2015

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Self-submission

Date of Issue

2015-07-20

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