Abstract

Improving communication in the OR can lead to better patient outcomes. Tibbs and Moss (2014) pointed out that Joint Commission (JC) found over two-thirds of surgical adverse events were the result of poor communication and poor teamwork. Anderson et al. (2014) noted that 14.4 percent of surgical patients experienced adverse events, 37.9 percent of which were possibly preventable. TeamSTEPPS® originated in 1973 to improve safety in the air traffic industry and has evolved to include the healthcare industry and was later adopted by The Department of Health and Human Services Agency for Healthcare Quality and Research (AHRQ) to improve patient safety (Plonien & Williams, 2015). "Team Structure, Communication, Leadership, Situational Monitoring, and Mutual Support" are the five key concepts of TeamSTEPPS® (AHRQ, 2013, p. 4). Communication is improved with other well-tested tools like SBAR - situation, background, assessment, and recommendation (AHRQ, 2013). Situational monitoring involves the acronym "STEP - status of the patient, team members, environment, and progress toward goals" (AHRQ, 2013, p. 21). Mutual support involves team members providing support and monitoring for matters of concern such as burnout and distress in coworkers (AHRQ, 2013). TeamSTEPPS® involves a series of acronyms, briefings, and debriefings designed to facilitate better communication and create a culture of safety (AHRQ, 2013).

Author Details

Heather Marshall, DNP, RN, ONC

Sigma Membership

Omega Gamma

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

Quality Improvement

Research Approach

Other

Keywords:

Perioperative, Universal Protocols, Specimens

Advisor

Rosemary Biddle-Childress

Degree

DNP

Degree Grantor

Capella University

Degree Year

2018

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Self-submission

Date of Issue

2019-03-19

Full Text of Presentation

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