Addressing workplace violence with the Pathway to Excellence® framework

Abstract

Workplace violence, incivility, and bullying play a significant role in nurse job satisfaction and intent to leave. This emerging trend is alarming and requires attention for several reasons. According to the 2019 National Healthcare Retention & RN Staffing Report, the total hospital turnover rate stands at 19.1%. Nursing turnover is costly, ranging from $40,300 to $64,400 to replace one clinical nurse, which could result in an average cost to hospitals of $4.4 to $6.9 million. As factors affecting workforce retention, bullying, harassment, and horizontal violence are contributors to high turnover costs.

Authors

Maggie McCright
Mendy Blair
Beverly Applegate
Phyllis Griggs
Marcie Backus
Christine Pabico

Author Details

Maggie McCright, MSN, RN, NE-BC; Mendy Blair, DNP, RN-BC, CENP, NE-BC; Beverly Applegate, MSN, RN, WCC; Phyllis Griggs, MSN, RN, CPHRM; Marcie Backus, BSN, RN; Christine Pabico, PhD, RN, NE-BC

Sigma Membership

Delta, Omega Gamma

Lead Author Affiliation

American Nurses Credentialing Center, Silver Spring, Maryland, USA,Baptist Health Richmond, Richmond, Kentucky, USA

Type

Article

Format Type

Text-based Document

Study Design/Type

Case Study/Series

Research Approach

N/A

Keywords:

Workplace Violence, Positive Practice Environments, Zero Tolerance Policies

Recommended Citation

McCright, Maggie; Blair, Mendy; Applegate, Beverly; Griggs, Phyllis; Backus, Marcie; and Pabico, Christine, "Addressing workplace violence with the Pathway to Excellence® framework" (2019). Group: American Nurses Credentialing Center (ANCC). 10.
https://www.sigmarepository.org/gen_sub_ancc/10

Publisher

Wolters Kluwer Health, Inc.

Version

Publisher's Version

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

External Review: Previously Published Material

Acquisition

Indexed from External Source (Permission Granted by Copyright Holder)

Date of Issue

2019-08-01

Full Text of Presentation

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