Abstract
Within our healthcare system, our hospital was ranked number 17 out of 35 in patient satisfaction scores. In an effort to meet patient expectations, a process improvement initiative involving hourly rounding was implemented to improve low patient satisfaction scores.
Sigma Membership
Non-member
Type
Poster
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Patient Satisfaction, Emergency Department, Hourly Rounding
Recommended Citation
Brosinski, Carmen M. and Riddell, Autumn J., "Incorporating hourly rounding to increase emergency department patient satisfaction" (2020). General Submissions: Presenations (Oral and Poster). 128.
https://www.sigmarepository.org/gen_sub_presentations/2019/posters/128
Conference Name
Emergency Nursing 2019
Conference Host
Emergency Nurses Association
Conference Location
Austin, Texas, USA
Conference Year
2019
Rights Holder
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Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Incorporating hourly rounding to increase emergency department patient satisfaction
Austin, Texas, USA
Within our healthcare system, our hospital was ranked number 17 out of 35 in patient satisfaction scores. In an effort to meet patient expectations, a process improvement initiative involving hourly rounding was implemented to improve low patient satisfaction scores.