Abstract
Emergency Department metrics are reported for a specific window of time, whether daily, weekly, or monthly as a mean or average. This can be very deceiving, especially in high volume emergency departments where outliers will be diluted into the total numbers. These outliers need to be evaluated and a focus to provide efficient quality care for all patients.
Sigma Membership
Non-member
Type
Poster
Format Type
Text-based Document
Study Design/Type
N/A
Research Approach
N/A
Keywords:
Patient Care, Quality, Throughput
Recommended Citation
Klausing, Barbara; Tuck, Ann; Munoz, Yen; Lonergan, Seamus; and Angotta, Michelle, "Don't be average: Outliers matter!" (2020). General Submissions: Presenations (Oral and Poster). 95.
https://www.sigmarepository.org/gen_sub_presentations/2019/posters/95
Conference Name
Emergency Nursing 2019
Conference Host
Emergency Nurses Association
Conference Location
Austin, Texas, USA
Conference Year
2019
Rights Holder
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Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Don't be average: Outliers matter!
Austin, Texas, USA
Emergency Department metrics are reported for a specific window of time, whether daily, weekly, or monthly as a mean or average. This can be very deceiving, especially in high volume emergency departments where outliers will be diluted into the total numbers. These outliers need to be evaluated and a focus to provide efficient quality care for all patients.