Abstract

Emergency Department metrics are reported for a specific window of time, whether daily, weekly, or monthly as a mean or average. This can be very deceiving, especially in high volume emergency departments where outliers will be diluted into the total numbers. These outliers need to be evaluated and a focus to provide efficient quality care for all patients.

Author Details

Barbara Klausing, MHA, BSN, RN, NEA-BC; Ann Tuck, BSN, RN, CEN; Yen Munoz, MSN, RN, NE-BC; Seamus Lonergan, MD, FACEP; Michelle Angotta, BSN, RN, CEN

Sigma Membership

Non-member

Type

Poster

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Patient Care, Quality, Throughput

Conference Name

Emergency Nursing 2019

Conference Host

Emergency Nurses Association

Conference Location

Austin, Texas, USA

Conference Year

2019

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Poster

Additional Files

Abstract.pdf (102 kB)

Share

COinS
 

Don't be average: Outliers matter!

Austin, Texas, USA

Emergency Department metrics are reported for a specific window of time, whether daily, weekly, or monthly as a mean or average. This can be very deceiving, especially in high volume emergency departments where outliers will be diluted into the total numbers. These outliers need to be evaluated and a focus to provide efficient quality care for all patients.