Abstract

The telephonic hand off process utilized to transfer ED boarders with assigned beds was causing major delays. The time from bed assignment to admission on the inpatient medical-surgical and telemetry units was 2 hours on average. This was contributing to overcrowding in the Emergency Department. The goal of this project was to expedite the movement of these patients in the Emergency Department to the medical-surgical and telemetry units by eliminating the telephonic hand off process and replacing it with an electronic hand off process.

Author Details

Katherine Medina, MPH, RN, CEN

Sigma Membership

Non-member

Lead Author Affiliation

Brookdale Hospital, Brooklyn, New York, USA

Type

Poster

Format Type

Text-based Document

Study Design/Type

Literature Review

Research Approach

Translational Research/Evidence-based Practice

Keywords:

Electronic Hand-Off, Emergency Department Overcrowding, Boarders

Conference Name

Emergency Nursing 2020

Conference Host

Emergency Nurses Association

Conference Location

Virtual Event

Conference Year

2020

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Poster

Additional Files

Abstract.pdf (31 kB)

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Electronic handoff process for ED boarders admitted to medical-surgical and telemetry units

Virtual Event

The telephonic hand off process utilized to transfer ED boarders with assigned beds was causing major delays. The time from bed assignment to admission on the inpatient medical-surgical and telemetry units was 2 hours on average. This was contributing to overcrowding in the Emergency Department. The goal of this project was to expedite the movement of these patients in the Emergency Department to the medical-surgical and telemetry units by eliminating the telephonic hand off process and replacing it with an electronic hand off process.