Abstract

Ambulance patient offload delays in the emergency department have been determined to be harmful to patients, costly to the emergency medical service companies, and stressful for the ED staff. To date, research has only proposed costly and risky options to address this issue. This study aimed to develop an individualized plan for an emergency department to reduce their ambulance patient offloading times without additional staff or physical space.

Author Details

Heidi Yttri MSN, RN, CEN, MICN; Jolie Hultner BSN, RN, CEN, MICN

Sigma Membership

Non-member

Lead Author Affiliation

St. Jude Medical Center, Fullerton, California, USA

Type

Poster

Format Type

Text-based Document

Study Design/Type

Quasi-Experimental Study, Other

Research Approach

Quantitative Research

Keywords:

Emergency Department, Ambulance Offloading, Offloading Delay, Educational Intervention, Throughput

Conference Name

Emergency Nursing 2020

Conference Host

Emergency Nurses Association

Conference Location

Virtual Event

Conference Year

2020

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Rights Holder

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All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

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Ambulance offload delay: A process map to improvement

Virtual Event

Ambulance patient offload delays in the emergency department have been determined to be harmful to patients, costly to the emergency medical service companies, and stressful for the ED staff. To date, research has only proposed costly and risky options to address this issue. This study aimed to develop an individualized plan for an emergency department to reduce their ambulance patient offloading times without additional staff or physical space.