Abstract
Two city hospitals launched Dedicated Education Units (DEUs) in collaboration with a Midwest state university. The culture of excellence created by the academic practice partnership produced an improvement in patient satisfaction scores at both hospitals. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores improved dramatically within one month of DEU launch. This manuscript presents the pre- and post- DEU HCAHPS scores and relates surprising trending with student presence on the units.
Sigma Membership
Omicron Psi
Lead Author Affiliation
University of Southern Indiana, Evansville, Indiana, USA
Type
Article
Format Type
Text-based Document
Study Design/Type
Other
Research Approach
Other
Keywords:
Dedicated Education Units, Patient Satisfaction, Hospital Consumer Assessment of Healthcare Providers and Systems, Clinical Education
Conference Name
The Portland Model DEU: A Journey to Future Possibilities National Conference
Conference Year
2014
Conference Location
Portland, Oregon, USA
Conference Host
University of Portland School of Nursing
Recommended Citation
Seibert, Susan A.; Stroud, Angela; Cassel, Lillybeth; and Huebner, Cara, "Improved HCAHP Scores and a DEU Culture of Excellence" (2015). General Submissions: Academic Settings and Education-based Materials. 30.
https://www.sigmarepository.org/general_submissions_asem/30
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
Peer-review: Single Blind
Acquisition
Self-submission
Date of Issue
2015-10-05
Full Text of Presentation
wf_yes
Description
This item has been submitted to the repository as part of a collective effort of the nursing faculty and students of the University of Southern Indiana (USI), College of Nursing and Health Professions. This broad dissemination effort will increase the visibility and impact of the work of the USI nursing program and benefit nurses and the nursing profession on a global level.