Abstract

Background and Review of Literature: Burnout syndrome has been a struggle for critical care nurses for decades. Burnout syndrome causes significant mental stress, job dissatisfaction, depersonalization, and reduced personal accomplishment. Resiliency is the process of returning back to a normal state of functioning after an adverse or stressful event occurs. Higher levels of resiliency have been found to combat burnout syndrome and reduce critical care nurses levels of anxiety, depression, stress, and job dissatisfaction.

Purpose: The purpose of this project is to develop an evidence-based education module that will teach critical care nurses resiliency skills, increase implementation of resilience interventions by the critical care nurse, and increase awareness of burnout syndrome enhancing their ability to cope with adverse events in the critical care setting.

Methods: This quality improvement project collected quantitative data in a 423 bed Midwest acute care facility. The inclusion criteria included core staff RN of a cardiac care unit and a progressive care unit and nurses licensed as a registered nurse. Nurses were excluded if they were not licensed as an RN, they floated to other units and were not core unit staff, and staff that were not bedside nursing staff were excluded.

Implementation Plan/Procedure: A twenty minute educational slide show module covering resilience, resilience characteristics, burnout syndrome, burnout syndrome characteristics, resiliency interventions, the Neumann Systems Model, and interventions available to critical care nurses at a Midwest acute care hospital was compiled and emailed to the core staff on both nursing units with four pre-educational surveys. Nurses were to fill out the surveys using a four digit pin they created then complete the education. They had day 1-15 to complete the surveys and education. On day 45 post-education surveys were sent to the core staff nurses for the two units again and nurses had from day 45-60 to complete the post-education surveys using the same pin numbers in the surveys as they did with the pre-education surveys. 


Implications/Conclusion: The resilience education improved the critical care nurses knowledge of resilience and burnout syndrome and the Resilience Education in Critical Care Nursing: Outcome Measurement Tool was statistically significant for increasing the participants knowledge. This means the nurses retained the knowledge they learned over the thirty days. The surveys that measured the nurses resilience scores and the surveys measuring the implementation of resilience interventions were not statistically significant. If this quality improvement project were to be completed again more time and data collection points should be used with a larger sample size to more accurately measure the implementation of resilience interventions and the resilience scores of the nurses.

Authors

Jayne Nelson

Author Details

Jayne Nelson, BSN, RN, DNP-FNP Student

Sigma Membership

Theta Tau

Lead Author Affiliation

Nebraska Methodist College, Omaha, Nebraska, USA

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

Quality Improvement

Research Approach

Quantitative Research

Keywords:

Burnout Syndrome, Critical Care Nursing, Resilience, Resilience Education, Neuman Systems Model, Resilience Interventions

Advisor

Krumbach, Jillian

Degree

DNP

Degree Grantor

Nebraska Methodist College

Degree Year

2019

Creative Commons License

Creative Commons Attribution-No Derivative Works 3.0 License
This work is licensed under a Creative Commons Attribution-No Derivative Works 3.0 License.

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Review Type

Faculty Approved: Degree-based Submission

Acquisition

Self-submission

Full Text of Presentation

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