Other Titles

Incivility in Nursing Practice

Abstract

Session presented on Friday, July 25, 2014: The success for the future of the nursing profession has relied upon the cultivation, assimilation, professionalism, and satisfaction of newly licensed Registered Nurses (RNs). This presentation was prompted by the descriptive study which investigated the perceptions of nursing hostility and job satisfaction of new graduate nurses with less than three years of experience (N = 1,165), comparing the working settings of Magnet and non-Magnet hospitals. An online survey was conducted using the Negative Acts Questionnaire-Revised (Einarsen, Hoel, & Notelaers, 2009), the McCloskey/Mueller Satisfaction Survey (Mueller & McCloskey, 1990), the Casey-Fink Graduate Nurse Experience Survey (Casey, Fink, Krugman, & Propst, 2004), and a demographic questionnaire, through an advertisement on Facebook which targeted individuals based on the specifications of this study's focus. Findings indicated that RNs of Magnet and non-Magnet facilities had similar hostility and job satisfaction results. Magnet nurses (n = 226) perceived nursing hostility significantly different than non-Magnet nurses (n = 939); however, both groups reported a global perception of nursing hostility as new graduate nurses. Additionally, there was a statistically significant difference (p < .001) indicating higher job satisfaction among Magnet RNs. Furthermore, perceptions of comfort, confidence, and support revealed marginal differences between both groups (p < .05), though these attributes of satisfaction were higher among Magnet nurses. Results indicated that RNs of Magnet facilities (48%) and non-Magnet facilities (49%) were classified as victims of bullying. More than 70% of Magnet and non-Magnet RNs identified their level of job satisfaction as moderately dissatisfied to very dissatisfied. More than 80% of RNs from both groups perceived a lack of comfort, confidence, and support in their current job. The theory of oppression provided a model for understanding the dynamics and the effects of nursing hostility and job satisfaction of newly RNs. Based on this study's findings, greater consideration should be placed on: orientation/residency programs, collaborative partnerships between academia and service, zero-tolerance for behaviors that undermine a culture of safety, and addressing nursing hostility.

Authors

Josiane Hickson

Author Details

Josiane Hickson, BSN, MA, EdD, RN, NE-BC

Sigma Membership

Non-member

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Newly graduated nurses, Bullying, Nursing Hostility

Conference Name

25th International Nursing Research Congress

Conference Host

Sigma Theta Tau International

Conference Location

Hong Kong

Conference Year

2014

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Share

COinS
 

Come In...The Water's Warm: A New Nurse's Induction to a Hostile Environment

Hong Kong

Session presented on Friday, July 25, 2014: The success for the future of the nursing profession has relied upon the cultivation, assimilation, professionalism, and satisfaction of newly licensed Registered Nurses (RNs). This presentation was prompted by the descriptive study which investigated the perceptions of nursing hostility and job satisfaction of new graduate nurses with less than three years of experience (N = 1,165), comparing the working settings of Magnet and non-Magnet hospitals. An online survey was conducted using the Negative Acts Questionnaire-Revised (Einarsen, Hoel, & Notelaers, 2009), the McCloskey/Mueller Satisfaction Survey (Mueller & McCloskey, 1990), the Casey-Fink Graduate Nurse Experience Survey (Casey, Fink, Krugman, & Propst, 2004), and a demographic questionnaire, through an advertisement on Facebook which targeted individuals based on the specifications of this study's focus. Findings indicated that RNs of Magnet and non-Magnet facilities had similar hostility and job satisfaction results. Magnet nurses (n = 226) perceived nursing hostility significantly different than non-Magnet nurses (n = 939); however, both groups reported a global perception of nursing hostility as new graduate nurses. Additionally, there was a statistically significant difference (p < .001) indicating higher job satisfaction among Magnet RNs. Furthermore, perceptions of comfort, confidence, and support revealed marginal differences between both groups (p < .05), though these attributes of satisfaction were higher among Magnet nurses. Results indicated that RNs of Magnet facilities (48%) and non-Magnet facilities (49%) were classified as victims of bullying. More than 70% of Magnet and non-Magnet RNs identified their level of job satisfaction as moderately dissatisfied to very dissatisfied. More than 80% of RNs from both groups perceived a lack of comfort, confidence, and support in their current job. The theory of oppression provided a model for understanding the dynamics and the effects of nursing hostility and job satisfaction of newly RNs. Based on this study's findings, greater consideration should be placed on: orientation/residency programs, collaborative partnerships between academia and service, zero-tolerance for behaviors that undermine a culture of safety, and addressing nursing hostility.