Abstract

Session presented on Friday, July 24, 2015:

The Institute of Medicine's (IOM) 1999 publication of To Err is Human raised awareness of medical errors in the United States. This report estimated that preventable medical errors are associated with upwards of 98,000 deaths annually. Communication breakdowns among healthcare teams are noted to be a leading cause of errors. Since the release of this IOM report numerous organizations, including The Joint Commission (TJC), Institute for Healthcare Improvement (IHI), the National Quality Forum (NQF), and the Accreditation Council for Graduate Medical Education (ACGME) have documented the significance of teamwork and communication on improving patient safety. In 2006, the Agency for Healthcare Research and Quality (AHRQ), in collaboration with the Department of Defense (DOD) released Team Strategies and Tools to Enhance Performance and Patient Safety (Team STEPPS) as the gold standard for team training in health care. Team STEPPS is an evidenced-based teamwork system geared to optimize patient outcomes by improving communication and teamwork skills among healthcare professionals. The purpose of this process improvement project was to implement and evaluate the effectiveness of Team STEPPS training and tools in promoting a culture of teamwork in the University of Maryland's Adult Emergency Department (AED).

Authors

Andrea M. Smith

Author Details

Andrea M. Smith, CRN FNP-BC

Sigma Membership

Non-member

Type

Poster

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Teamwork, Interprofessional Collaboration, Interprofessional Education

Conference Name

26th International Nursing Research Congress

Conference Host

Sigma Theta Tau International

Conference Location

San Juan, Puerto Rico

Conference Year

2015

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Creating a culture of teamwork through implementation of Team STEPPS

San Juan, Puerto Rico

Session presented on Friday, July 24, 2015:

The Institute of Medicine's (IOM) 1999 publication of To Err is Human raised awareness of medical errors in the United States. This report estimated that preventable medical errors are associated with upwards of 98,000 deaths annually. Communication breakdowns among healthcare teams are noted to be a leading cause of errors. Since the release of this IOM report numerous organizations, including The Joint Commission (TJC), Institute for Healthcare Improvement (IHI), the National Quality Forum (NQF), and the Accreditation Council for Graduate Medical Education (ACGME) have documented the significance of teamwork and communication on improving patient safety. In 2006, the Agency for Healthcare Research and Quality (AHRQ), in collaboration with the Department of Defense (DOD) released Team Strategies and Tools to Enhance Performance and Patient Safety (Team STEPPS) as the gold standard for team training in health care. Team STEPPS is an evidenced-based teamwork system geared to optimize patient outcomes by improving communication and teamwork skills among healthcare professionals. The purpose of this process improvement project was to implement and evaluate the effectiveness of Team STEPPS training and tools in promoting a culture of teamwork in the University of Maryland's Adult Emergency Department (AED).