Other Titles

Quality improvement outcomes

Abstract

This study identified processes used by CNs working in different settings to improve clinical outcomes. Findings demonstrated that CNS practice is situational and contextual; processes used to gain trust, solve problems, and communicate with other disciplines, when done well, are highly effective and often invisible.

Author Details

Janet S. Fulton, PhD, RN, ACNS-BC, FAAN - School of Nursing, Indiana University, Indianapolis, Indiana, USA; Ann M. Mayo, DNSc - Hahn School of Nursing & Health Science, University of San Diego, San Diego, California, USA; Jane A. Walker, PhD - College of Nursing, Purdue University Northwest, Hammond, Indiana, USA; Linda Urden, DNSc - Hahn School of Nursing & Health Science, University of San Diego, San Diego, California, USA

Sigma Membership

Unknown

Lead Author Affiliation

Indiana University, Indianapolis, Indiana, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Clinical Nurse Specialist, Invisible Work, Leading System-level Change

Conference Name

28th International Nursing Research Congress

Conference Host

Sigma Theta Tau International

Conference Location

Dublin, Ireland

Conference Year

2017

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Rights Holder

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Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

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A description of work processes used by clinical nurse specialists (CNS) to improve patient outcomes

Dublin, Ireland

This study identified processes used by CNs working in different settings to improve clinical outcomes. Findings demonstrated that CNS practice is situational and contextual; processes used to gain trust, solve problems, and communicate with other disciplines, when done well, are highly effective and often invisible.