Abstract

Session presented on Saturday, September 27, 2014:

Lean is a type of quality improvement philosophy/methodology developed originally by the Toyota Production System as a means of improving the automotive assembly process. More recently Lean principles have been adapted for use in health care settings. Similar to manufacturing processes, health care organizations must rely on multiple, complex processes to deliver a product (care) and provide value to customers (health care consumers). Waste in both systems decreases value. Within an educational organization, the orientation of TAs becomes important at a micro level (student instruction) and macro level (mission of the organization). As educational leaders, we describe a Lean approach to strengthening TA orientation and reducing waste and inconsistency.

Author Details

Becky S. Walters, MSN, FNP-BC, CWCN; Pamela M. Aaltonen, PhD, RN; Kristen F. Kirby, MSN, RN, FNP-C; Karen J. Foli, PhD, MSN, RN; Vicki L. Simpson, PhD, RN

Sigma Membership

Delta Omicron

Lead Author Affiliation

Purdue University, West Lafayette, Indiana, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Quality Improvement, Lean Approach, Teaching Assistant Orientation

Conference Name

Leadership Summit 2014

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2014

Rights Holder

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Acquisition

Proxy-submission

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Quality improvement in an academic organization: A lean approach

Indianapolis, Indiana, USA

Session presented on Saturday, September 27, 2014:

Lean is a type of quality improvement philosophy/methodology developed originally by the Toyota Production System as a means of improving the automotive assembly process. More recently Lean principles have been adapted for use in health care settings. Similar to manufacturing processes, health care organizations must rely on multiple, complex processes to deliver a product (care) and provide value to customers (health care consumers). Waste in both systems decreases value. Within an educational organization, the orientation of TAs becomes important at a micro level (student instruction) and macro level (mission of the organization). As educational leaders, we describe a Lean approach to strengthening TA orientation and reducing waste and inconsistency.