Abstract

Purposes of this presentation are to evaluate: (1) a newly created telephone triage orientation program (2) its effectiveness to increase competence and self-confidence in triage nurses and (3) the spread of the triage education and competency measures for all ambulatory care nurses. Data endorsing this educational program will be presented.

Author Details

Constance F. Buran, PhD, Pediatric Ambulatory Care, Riley Hospital for Children at IU Health, Indianapolis, Indiana, USA; Katie Payne, MSN, Ambulatory Administration, IU Health University Hospital, Indianapolis, Indiana, USA

Sigma Membership

Alpha

Lead Author Affiliation

Riley Hospital for Children at Indiana University Health, Indianapolis, Indiana, USA

Type

Presentation

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Ambulatory, Competence, Telephone Triage

Conference Name

Leadership Connection 2018

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2018

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Acquisition

Proxy-submission

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Development and dissemination of education to increase competence and self-confidence in telephone triage nurses

Indianapolis, Indiana, USA

Purposes of this presentation are to evaluate: (1) a newly created telephone triage orientation program (2) its effectiveness to increase competence and self-confidence in triage nurses and (3) the spread of the triage education and competency measures for all ambulatory care nurses. Data endorsing this educational program will be presented.