Abstract
General objective: To assess the level of perceived midwifery ethical practices and how this practices affects satisfaction of expectant mothers attending antenatal clinic in Mulago Hospital.
Methodology: The research was a descriptive cross-sectional design in which quantitative and qualitative approaches were used. Data were collected from 379 respondents using questionnaires and interview guides for key informants.
Results/Findings: The study found out that ethical practices of the midwives had a significant influence on quality of service delivery, confidentiality, non-Malicence, justice, autonomy and behavior significantly contribute to quality of service delivery (b = 0.24, p = 0.00;b = 0.20, p = 0.00;b = 0.28, p = 0.00;b = 0.15,p = 0.00; b = 0.47, p = 0.00) respectively. However, the study found out that; beneficence does not significantly contribute to quality of service delivery (b = 0.030, p = 0.447). Behavior contributes most (46.5%) and autonomy contributes least (14.9%) to quality of service delivery.
Conclusions: Ethical practices of the midwives had a significant influence on quality of service delivery Behavior is more effective way of improving quality service delivery.
This would help to provide information that can help obstetrics and gynaecology department to design strategies to improve midwifery ethical practices that can contribute to quality antenatal services
Recommendations: Strengthen Ethical practice during training of student midwives, induction course, continuous professional development and training in customer care. More midwives should be employed in antenatal clinic properly supervision by trained managers who will ensure quality.
Sigma Membership
Non-member
Lead Author Affiliation
Mulago National Referral Hospital, Kampala, Uganda
Type
Poster
Format Type
Text-based Document
Study Design/Type
Other
Research Approach
Other
Keywords:
Maternal-child Health, Nurse Leadership, Africa, Patient Satisfaction
Recommended Citation
Alum, Alice Collette; Norah, Nabachwa Oliver; and Mbalinda, Scovia Nalugo, "Perceived ethical practices and quality of service delivery by midwives among mothers attending antenatal clinic in Mulago Hospital Kampala, Uganda" (2018). Maternal-Child Health Nurse Leadership - Africa. 5.
https://www.sigmarepository.org/mchnla/2017/posters/5
Conference Name
Chi Xi at-Large Chapter First Biennial Conference Swaziland
Conference Host
Chi Xi at-Large Chapter of Sigma Theta Tau International
Conference Location
Exulwini Valley, Lobamba, Swaziland
Conference Year
2017
Rights Holder
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All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
Faculty/Mentor Approved: Sigma Academy Participant Poster
Acquisition
Proxy-submission
Perceived ethical practices and quality of service delivery by midwives among mothers attending antenatal clinic in Mulago Hospital Kampala, Uganda
Exulwini Valley, Lobamba, Swaziland
General objective: To assess the level of perceived midwifery ethical practices and how this practices affects satisfaction of expectant mothers attending antenatal clinic in Mulago Hospital.
Methodology: The research was a descriptive cross-sectional design in which quantitative and qualitative approaches were used. Data were collected from 379 respondents using questionnaires and interview guides for key informants.
Results/Findings: The study found out that ethical practices of the midwives had a significant influence on quality of service delivery, confidentiality, non-Malicence, justice, autonomy and behavior significantly contribute to quality of service delivery (b = 0.24, p = 0.00;b = 0.20, p = 0.00;b = 0.28, p = 0.00;b = 0.15,p = 0.00; b = 0.47, p = 0.00) respectively. However, the study found out that; beneficence does not significantly contribute to quality of service delivery (b = 0.030, p = 0.447). Behavior contributes most (46.5%) and autonomy contributes least (14.9%) to quality of service delivery.
Conclusions: Ethical practices of the midwives had a significant influence on quality of service delivery Behavior is more effective way of improving quality service delivery.
This would help to provide information that can help obstetrics and gynaecology department to design strategies to improve midwifery ethical practices that can contribute to quality antenatal services
Recommendations: Strengthen Ethical practice during training of student midwives, induction course, continuous professional development and training in customer care. More midwives should be employed in antenatal clinic properly supervision by trained managers who will ensure quality.
Description
This poster is the summation of a project undertaken as part of the Honor Society of Nursing, Sigma Theta Tau International, Maternal-Child Health Nurse Leadership Academy (2016-2017 cohort).