Abstract

General objective: To assess the level of perceived midwifery ethical practices and how this practices affects satisfaction of expectant mothers attending antenatal clinic in Mulago Hospital.

Methodology: The research was a descriptive cross-sectional design in which quantitative and qualitative approaches were used. Data were collected from 379 respondents using questionnaires and interview guides for key informants.

Results/Findings: The study found out that ethical practices of the midwives had a significant influence on quality of service delivery, confidentiality, non-Malicence, justice, autonomy and behavior significantly contribute to quality of service delivery (b = 0.24, p = 0.00;b = 0.20, p = 0.00;b = 0.28, p = 0.00;b = 0.15,p = 0.00; b = 0.47, p = 0.00) respectively. However, the study found out that; beneficence does not significantly contribute to quality of service delivery (b = 0.030, p = 0.447). Behavior contributes most (46.5%) and autonomy contributes least (14.9%) to quality of service delivery.

Conclusions: Ethical practices of the midwives had a significant influence on quality of service delivery Behavior is more effective way of improving quality service delivery.
This would help to provide information that can help obstetrics and gynaecology department to design strategies to improve midwifery ethical practices that can contribute to quality antenatal services

Recommendations: Strengthen Ethical practice during training of student midwives, induction course, continuous professional development and training in customer care. More midwives should be employed in antenatal clinic properly supervision by trained managers who will ensure quality.

Description

This poster is the summation of a project undertaken as part of the Honor Society of Nursing, Sigma Theta Tau International, Maternal-Child Health Nurse Leadership Academy (2016-2017 cohort).

Author Details

Alice Collette Alum, MSN, BSN; Nabachwa Oliver Norah, MSN, BSN, Scovia Mbalinda, RN, BSN, MSc. PRH

Sigma Membership

Non-member

Lead Author Affiliation

Mulago National Referral Hospital, Kampala, Uganda

Type

Poster

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Other

Keywords:

Maternal-child Health, Nurse Leadership, Africa, Patient Satisfaction

Conference Name

Chi Xi at-Large Chapter First Biennial Conference Swaziland

Conference Host

Chi Xi at-Large Chapter of Sigma Theta Tau International

Conference Location

Exulwini Valley, Lobamba, Swaziland

Conference Year

2017

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Faculty/Mentor Approved: Sigma Academy Participant Poster

Acquisition

Proxy-submission

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Perceived ethical practices and quality of service delivery by midwives among mothers attending antenatal clinic in Mulago Hospital Kampala, Uganda

Exulwini Valley, Lobamba, Swaziland

General objective: To assess the level of perceived midwifery ethical practices and how this practices affects satisfaction of expectant mothers attending antenatal clinic in Mulago Hospital.

Methodology: The research was a descriptive cross-sectional design in which quantitative and qualitative approaches were used. Data were collected from 379 respondents using questionnaires and interview guides for key informants.

Results/Findings: The study found out that ethical practices of the midwives had a significant influence on quality of service delivery, confidentiality, non-Malicence, justice, autonomy and behavior significantly contribute to quality of service delivery (b = 0.24, p = 0.00;b = 0.20, p = 0.00;b = 0.28, p = 0.00;b = 0.15,p = 0.00; b = 0.47, p = 0.00) respectively. However, the study found out that; beneficence does not significantly contribute to quality of service delivery (b = 0.030, p = 0.447). Behavior contributes most (46.5%) and autonomy contributes least (14.9%) to quality of service delivery.

Conclusions: Ethical practices of the midwives had a significant influence on quality of service delivery Behavior is more effective way of improving quality service delivery.
This would help to provide information that can help obstetrics and gynaecology department to design strategies to improve midwifery ethical practices that can contribute to quality antenatal services

Recommendations: Strengthen Ethical practice during training of student midwives, induction course, continuous professional development and training in customer care. More midwives should be employed in antenatal clinic properly supervision by trained managers who will ensure quality.