Abstract

Staffing in hospitals and healthcare systems is complex, increasingly regulated, and closely associated with patient safety... Consequently, healthcare administrators are under pressure from insurers, patient advocates, unions, and state and national governments to define, secure and assure effective, safe, cost-effective staffing...

An issue that aΩects an organization so pervasively, cries out for definition. So this quest began by asking “What is excellent staffing?” And then, “How do we know when we’ve achieved it?” Investigation into these questions generated a lot of interest, but few answers. Thus the decision to convene an invitational conference that would bring a broad spectrum of operational and ‘thought’ leaders together, and ask them to address these questions directly. This led to a remarkable gathering that included thought leaders from a wide range of backgrounds (see list of contributors Appendix A [in attached document]) who donated their time and insights to answering these questions (see Appendix B [in attached document] for the process used). The attached paper is one outcome of that gathering. It is not a definitive statement, so much as it is an opening gambit in an ongoing discussion which, it is our hope, will eventually lead to consensus on an operational definition of excellence in staffing.

Kathy Douglas

Author Details

Kathy Douglas, RN, MHA, CNO, Concerro, Inc.

Sigma Membership

Non-member

Lead Author Affiliation

Concerro, Inc., Sedona, Arizona, USA

Type

Report

Format Type

Text-based Document

Study Design/Type

N/A

Research Approach

N/A

Keywords:

Hospital Staffing, Healthcare Systems Staffing, Excellence in Staffing

Conference Name

Excellence and Evidence in Staffing Roundtable

Conference Year

2008

Conference Location

Unknown

Conference Host

The American Nurses Credentialing Center (ANCC),Sigma Theta Tau International,Concerro, Inc.

Publisher

Concerro, Inc.

Version

Publisher's Version

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Internal Review: Reviewers also Contributed to the Paper

Acquisition

Proxy-submission

Full Text of Presentation

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