Abstract

Decreased patient appointment adherence affects a variety of health care delivery organizations nationwide impacting continuity of care, health outcomes, and healthcare costs. Poor appointment adherence increases financial burden resulting in delayed or missed care and poor utilization of clinic resources. Increased no-show rates in the primary clinics contribute to poor health outcomes, increased burden to staff, and decreased revenue.

Author Details

Lisa Looper, DNP, APRN; Carrie Huffstickler, DNP, APRN

Sigma Membership

Gamma Eta

Lead Author Affiliation

Samford University, Birmingham, Alabama, USA

Type

DNP Capstone Project

Format Type

Text-based Document

Study Design/Type

Quality Improvement

Research Approach

N/A

Keywords:

Patient Appointment Adherence, Self-care Management, Nurse Practitioner

Advisor

Buckner, Ellen

Degree

DNP

Degree Grantor

Samford University

Degree Year

2020

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2020-07-17

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