Abstract
Quality in the healthcare industry has been gaining much importance in the last two decades. Every health professional is carefully trained to provide high quality service. Historically, healthcare providers have done their best in providing honorable service to the public. However, according to the Agency for Healthcare Research & Quality, the healthcare industry reports hospital stays of $375.9 billion in aggregate costs (2010). As a result, the healthcare crisis has demanded improvement in the quality of the healthcare industry. Because nurses are the largest group of healthcare providers in hospitals, they have become a major target for improving healthcare in the hospital setting. Applying Deming's 14 Points can provide a great resource for addressing this issue with a goal to upgrade the quality of the nursing profession. This project was guided by the need to improve the coronary care unit in order to benefit patient outcomes after cardiac surgery.
Sigma Membership
Non-member
Type
Thesis
Format Type
Text-based Document
Study Design/Type
Other
Research Approach
Other
Keywords:
Future of Nursing, Nursing Process, Nursing Improvement, Quality of Care
Advisor
Milt Krivokuca
Second Advisor
Bill Trappen
Third Advisor
Pam Dunahay
Degree
Master's
Degree Grantor
California State University, Dominguez Hills
Degree Year
2015
Recommended Citation
Parker, Pilar, "The missing concept to improve the nursing process: A quality management system" (2022). Theses. 33.
https://www.sigmarepository.org/theses/33
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Review Type
None: Degree-based Submission
Acquisition
Proxy-submission
Date of Issue
2022-05-12
Full Text of Presentation
wf_yes
Description
This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 1526587; ProQuest document ID: 1695814777. The author still retains copyright.