Abstract

The problem identified was the lack of any formal policy in regards to patient handoff, causing inconsistencies in the methodology, implementation, and content given from nurse to nurse during report. This increases the risk of miscommunication between nurses, impairs patient safety, and decreases patient satisfaction with nursing communication. The plan to address this problem is development of a policy requiring bedside shift report for all patient handoffs. This evidence-based method aims to increase patient safety and satisfaction and improve communication between nursing staff and their patients. In order to implement this process change, organizational approval will be obtained, an evidence-based literature review performed, and collaboration with key stakeholders will take place throughout the formulation of the policy.

Description

The author retains copyright.

Janna L. Reeves

Author Details

Janna Reeves, MSN, CCRN

Sigma Membership

Psi Upsilon

Type

Thesis

Format Type

Text-based Document

Study Design/Type

Literature Review

Research Approach

Translational Research/Evidence-based Practice

Keywords:

Patient Handoff, Miscommunication, Patient Safety

Advisors

Spigel, Mindy

Degree

Master's

Degree Grantor

Western Governors University

Degree Year

2016

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.

All permission requests should be directed accordingly and not to the Sigma Repository.

All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

None: Degree-based Submission

Acquisition

Proxy-submission

Date of Issue

2019-03-21

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